Matt: Added "bmc.com" to "Tools->Options->Privacy" tab of IE, but no luck. If you remember any other settings, would you share with the list?
When I turned on script debugging, it complained about some "invalid character", which sounds very ominios and would **appear** not to be realted to IE settings...but what do I know about all the quirks of browsers & scripts. Dan: Lucky you. What browser/version do you use? Anybody else recently used or tried to use KB search? On 2/5/07, Dan Caissie <[EMAIL PROTECTED]> wrote:
** I did last week and it was fast also. Dan- ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Ray T. *Sent:* Monday, February 05, 2007 2:38 PM *To:* [email protected] *Subject:* Anybody able to use Knowledge Base search lately? ** I haven't been able to search the Knowledge Base ever since the "upgrade" happened on the support web site. I have made some progress, alright. I can now at least get to the "Search Knowledge Base" screen without ghastly errors. (Yippie!! How about that?) On pressing the "Search" button, however, I get a new window that seems to be loading stuff for a while, but ultimately remains blank with "Error on Page" at the bottom. I don't see anybody talking about this issue any longer. Have you guys given up hopes of ever using the Knowledge Base...as the permanent victim of the "upgrade"...or figured out the secret way to have it behave? I would want to be in on the secret. I am using IE 6 and Firefox 2. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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