The matrix for Remedy Mid Tier says 1.4.2 or 5.0 (which is really 1.5.11) ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, February 07, 2007 11:40 AM To: [email protected] Subject: Re: Mid Tier Installation 7.0.1 Patch 001 JDK error.... ** Lisa, I don't think the 1.5 version of Java is supported at any level of ARS at the moment. The latest 1.4 should work just fine. Rick On 2/7/07, Kemes, Lisa <[EMAIL PROTECTED]> wrote: ** Hey Listers, Just installed Mid Tier and Tomcat on our Windows 2003 server and of course it is not working. When I started the installation, it gave me the error that JDK is not installed. I installed the latest JDK (jdk-1_5_0_11-windows-i586-p.exe) and even tried to reinstall it (says that it's already installed). I checked the KB on the BMC site and this error came up, but said that it was due to installing the j2sdkee version (j2skdee is the Java 2 SDK, Enterprise Edition.) This version will not be recognized by the Mid-Tier installer. I'm pretty sure I have the correct version. I'm not even sure that this is causing the problem, but I thought I would start there.... Lisa __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"

