Did you patch the OS on the client doing the submission? Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc.
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lammey, Peter A. Sent: Friday, March 02, 2007 10:24 AM To: [email protected] Subject: DST Simulated Test - Failed ** We finished patching our Remedy ARS 6.3 dev server up to Patch 20 and also our server team patched our Application dev server's OS for DST. We adjusted the time on our dev server to March 12 and left the time the same and I moved my machine's date up to March 12 (left the time the same). I created a test ticket and the ticket's create date was wrong: Time on the server was 3/12/2007 1:11:18 PM Create time saved on the ticket was set to 3/12/2007 2:11:18 PM. It seems to us that the patch did not work. Has anyone else been able to simulate this kind of test to verify Patch 20 and verify if it corrects the DST issue? Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
