DST Simulated Test - FailedYes, I believe it would matter -- timestamps are 
displayed according to the client's offset from GMT, regardless whether the 
value was set by server.

--Thomas

  ----- Original Message ----- 
  From: Aaron Keller 
  Newsgroups: gmane.comp.crm.arsystem.general
  To: [email protected] 
  Sent: Friday, March 02, 2007 13:20
  Subject: Re: DST Simulated Test - Failed


  ** 
  Would that matter?  Isn't create_date supposed to be set by the server?

   

  -Aaron

  * Email: [EMAIL PROTECTED]


------------------------------------------------------------------------------

  From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] On Behalf Of Easter, David
  Sent: Friday, March 02, 2007 2:04 PM
  To: [email protected]
  Subject: Re: DST Simulated Test - Failed

   

  Did you patch the OS on the client doing the submission?  

   

  Thanks,

   

  -David J. Easter

  Sr. Product Manager, Service Management Business Unit

  BMC Software, Inc.

   

  The opinions, statements, and/or suggested courses of action expressed in 
this E-mail do not necessarily reflect those of BMC Software, Inc.  My 
voluntary participation in this forum is not intended to convey a role as a 
spokesperson, liaison or public relations representative for BMC Software, Inc.

   


------------------------------------------------------------------------------

  From: Action Request System discussion list(ARSList) [mailto:[EMAIL 
PROTECTED] On Behalf Of Lammey, Peter A.
  Sent: Friday, March 02, 2007 10:24 AM
  To: [email protected]
  Subject: DST Simulated Test - Failed

  ** 

  We finished patching our Remedy ARS 6.3 dev server up to Patch 20 and also 
our server team patched our Application dev server's OS for DST.

  We adjusted the time on our dev server to March 12 and left the time the same 
and I moved my machine's date up to March 12 (left the time the same).

  I created a test ticket and the ticket's create date was wrong: 

  Time on the server was 3/12/2007 1:11:18 PM 
  Create time saved on the ticket was set to 3/12/2007 2:11:18 PM. 

  It seems to us that the patch did not work. 

  Has anyone else been able to simulate this kind of test to verify Patch 20 
and verify if it corrects the DST issue? 

   

  Thanks 
  Peter Lammey 
  ESPN MIT Technical Services & Applications Management 
  860-766-4761 

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