Classification: UNCLASSIFIED Caveats: NONE Opening for a permanent Remedy Administrator/Developer at the Joint National Integration Center, Schriever AFB CO located in Colorado Springs, CO.
We are looking for someone within the local area that has 3-5 years experience with custom and ITSM development. There are no relocation funds for this position. Must be able to obtain a Security Clearance. 1. Work Description: The successful candidate will implement an ITSM Remedy solution with various modules and will maintain and operate the application. Administer application data daily; process queries and reports as requested by users, and check the Remedy error logs on the server to ensure all of the transacts are processed correctly. Ensure the Remedy Applications are on the most current versions and patched. Develop and implement upgrade plans for Remedy Software updates and patches. Develop, change, test and deploy JNIC processes into Remedy processes and work directly with managers within the JNIC. Work with internal agencies to insure the Remedy Suite of applications are being fully supported; maintain and manage the Remedy Support contract and maintenance to insure that all available support is current. 2. Minimum Requirements: BS Computer Science, Info. Systems (or equivalent) and 8+ years experience in the IT field. Minimum four-years experience with Remedy application development including ARS and the ITSM Suite which consist of Service Desk, Service Level Management, Asset Management, Change Management and Crystal Reports. Candidate must possess good verbal and written communication skills. Must be a team player and able to work in a team environment. US SECRET Security Clearance must be obtainable. 3. Preferred Requirements: Familiarity with the Joint National Integration Center (JNIC) is preferred. Experience with US military contracts is a plus. A background in Help Desk 5.0 or higher and SQL is a plus. 4. If interested, please send resume to [EMAIL PROTECTED] Fred Steffers ARS Administrator 1-8616 Classification: UNCLASSIFIED Caveats: NONE _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
