Making a custom application ITIL compliant just means understanding the best
practices and putting as many into play as possible as defined by the
environment. The programming is no more difficult than any other custom
application. It is exactly what Remedy (BMC) has done. If you've decided to
go the custom application route, the cost may be increased a bit due to the
necessity of hiring a developer or project manager well-versed in ITIL best
practices. I don't think there is any particular magic to it.
----- Original Message -----
From: patrick zandi
Newsgroups: public.remedy.arsystem.general
To: [email protected]
Sent: Tuesday, March 20, 2007 9:07 AM
Subject: Re: Full Time Remedy Developer - ATLANTA GA
**
ARSList folks..
This may not be the case .. but
Based on this.. I have a short question::
How do you make a custom application ITIL compliant ?
Wouldn't that take alot of programming, and cost to certify ?
just wondering..
On 3/20/07, Lang, Karee <[EMAIL PROTECTED]> wrote:
Title:
Sr. Remedy Developer
Skills:
7 yrs of software application design & develop, 5 yrs Custom Remedy
application develop & Admin, Current exp as Senior Remedy developer with
Remedy 6 or 7
Job description:
Responsibilities include:
* Providing expert-level Remedy application design, development and
support.
* Working with other developers and project managers to explore
technical alternatives, develop project plans, estimate levels of effort
and execute SW development work.
* Configuring and administering system settings for Production, Staging,
Test and Development environments.
* Assisting the Director of Operational Support Systems in architecting
specifications for systems to meet business requirements.
* Facilitating data validation and verification, preparing management
reports, and assisting business users in data analysis
Minimum Requirements:
* Minimum of 7 years of software application design and development
experience;
* Minimum 5 years Custom Remedy application development and
administration experience
* Experience with configuring Remedy Mid Tier v6 or v7;
* Experience with Remedy reporting and Crystal Reports;
* Experience in Database Management Systems (SQL Server, Oracle)
Preferred Requirements:
* ITIL Foundations Certification
* .ASP, .PHP experience
If interested, please send resume to [EMAIL PROTECTED]
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