Dan,

As Roger stated you need to determine where you want to push your main asset
information.  If its the main asset form, you'll push information to the
AST:Asset form.  For all Asset to user associations, you would push the
information to the AST:AssetPeople form.

You'll of course push all the necessary required fields (Entry Type, Role,
Login ID, Full Name, etc) to the AST:AssetPeople form.

Now the part you need to make sure you pay attention to (so your assets are
matched up to their users, owner or asset mgrs) is matching up the "Asset
Entry-ID" to the unique Entry ID created for each asset in the AST:Asset
form.

If you have any specific question on creating an app to do this, please let
me know and I'd be more than happy to provide you with more information.

I have put together a little app than runs off of data imported via the
Import Tool and a CSV file which pushes new assets information and user
information from a staging form to the AST:Asset form and the
AST:AssetPeople form.

Best of luck and take care,

~Antonio Maradiaga




On 3/27/07, Roger Justice <[EMAIL PROTECTED]> wrote:

** You can use a filter to push the data however you will need to
determine which AST form the data goes to. Do you have a field with the type
of asset such as Computer, Monitor.. if you do you can create a filter guide
and multiple filters to get the data into the right form.


-----Original Message-----
From: [EMAIL PROTECTED]
To: [email protected]
Sent: Tue, 27 Mar 2007 1:00 PM
Subject: push external asset info into Remedy.

** Ok I'm very new to the Asset piece to Remedy and what I have going on
is I have the asset data coming into Remedy using arimportcmd into a custom
asset staging form with the users and asset information.
Now I want to push this data info the proper asset forms I just don't know
what forms this info should go to I was thinking the AST:computersystem form
but I don't think that's the form I'm looking for.
I am reading the Asset Management for the Enterprise right now trying to
get a idea as to how asset works.
Or will this be a process I will need to setup with CMDB?

AR Server 6.3 patch 21
SQL 2000

Thanks
Dan Caissie


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