Hello all,
We installed ARS 6.3, patch 20 on a new db instance of Oracle 10g and
are getting the following errors - cant' seem to pinpoint where the
issue is.
This system is a Solaris system - Oracle 10g with 9 libraries, we have
two instances of Remedy (one for development and one for test on this
box). We installed the development with no problems, started out test
environment install yesterday and it appears to be grabbing pieces of
both instances, as well as missing libraries. Any help would be
greatly appreciated.
Sue
# ps -ef | grep ars
root 3806 1 0 16:28:23 pts/7 0:00
/apps/arsint/arora/bin/armonitor -s corpdev2 -c
/etc/arsystem/corpdev2/armonito
ars 1718 28298 0 12:36:23 pts/13 0:00 -ksh
root 3813 3806 0 16:28:23 pts/7 0:00
/apps/ars/arora/bin/arplugin -s corpdev2 -i /apps/ars/arora
root 5388 5377 0 16:35:12 pts/6 0:00 grep ars
root 3812 3806 0 16:28:23 pts/7 0:00
/apps/ars/arora/bin/arsvcdsp -s corpdev2 -d /apps/ars/arora
[EMAIL PROTECTED] # cd /apps/arsint/arora/bin
[EMAIL PROTECTED] # ./arsystem stop
Action Request System shutdown in progress.
Action Request System shutdown process complete.
[EMAIL PROTECTED] # [EMAIL PROTECTED] # ./arsystem start
Action Request System initializing.
Starting AR System Server
(ARNOTE 0)
AR Monitor version 6.03.00 patch 020 started.
(ARNOTE 0)
AR Monitor started.
ld.so.1: arserverd: fatal: libxerces-c1_7_0.so: open failed: No such
file or directory
(ARNOTE 0)
Unable to receive indication that server is up.
(ARNOTE 0)
Server (pid:5613) died with 9.
ld.so.1: arserverd: fatal: libxerces-c1_7_0.so: open failed: No such
file or directory
(ARNOTE 0)
Unable to receive indication that server is up.
(ARNOTE 0)
Server (pid:5614) died with 9.
ld.so.1: arserverd: fatal: libxerces-c1_7_0.so: open failed: No such
file or directory
(ARNOTE 0)
Unable to receive indication that server is up.
(ARNOTE 0)
Server (pid:5615) died with 9.
ld.so.1: arserverd: fatal: libxerces-c1_7_0.so: open failed: No such
file or directory
(ARNOTE 0)
Unable to receive indication that server is up.
(ARNOTE 0)
Tried 4 restarts in 30 seconds. I give up at Mon Apr 30 16:35:41 2007
Action Request System AR System Application Command Dispatcher
Version 6.03.00
Remedy, a BMC Software company.
Copyright (c) 1998 - 2005 BMC Software, Inc.
All rights reserved.
Action Request System(R) Plug-In Server Version 6.03.00
Remedy, a BMC Software company.
Copyright (c) 2001 - 2005 BMC Software, Inc.
All rights reserved.
390695 : An error has occurred while loading a plug-in. (ARERR 8756)
ld.so.1: arplugin: fatal: libjvm.so: open failed: No such file or
directory
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