Hello Leonard,
We are on Windows Server 2003 and running SQL Server 2000 but we are not
running in a multiple server group. The remedy server and database are on
two different servers. When we look in the email messages form, there is
only one message in the queue but when it goes through our exchange server
and gets to our inbox it becomes two sometimes three. Is there some way for
us to see what the email engine is actually sending out; is there a log file
that we can look at or a debug process?
Thanks
On 5/3/07, Leonard Neely - FOJ <[EMAIL PROTECTED]> wrote:
>
> What OS and DB? Are you running multiple servers in a Server Group
> environment? If so, make sure that the Email engine is only running on
> one
> of the servers in the group.
>
> Leonard
>
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Kyle Whitley
> Sent: Thursday, May 03, 2007 1:17 PM
> To: [email protected]
> Subject: Re: Receiving duplicate email notifications from Remedy
>
> I am also experiencing the same issue, but in a different server
> version. I am having the issue on a 7.0.1 patch 2 server upgraded from
> ARS 6.3 patch 20. I to would appreciate any suggestions on getting this
> resolved.
>
> Thanks
>
> Kyle
>
> All Contact wrote:
> > ** Any suggestions?
> >
> > On 4/26/07, *SUBSCRIBE arslist CeeCee* <[EMAIL PROTECTED]
> > <mailto:[EMAIL PROTECTED]>> wrote:
> >
> > Hello All,
> > Has anyone experienced this or could offer a possible solution.
> > All of a
> > sudden we are getting duplicate email notifications from Remedy.
> > We are
> > using version 6.03 on patch 20. It seems when we restart the email
> > engine
> > service it fixes the problem temporarily but then a few hours
> later it
> > starts happening again.
> >
> > Thanks
> >
> >
> >
> >
> > --
> > ~Yup, it's me! __20060125_______________________This posting was
> > submitted with HTML in it___
>
> --
> Kyle Whitley
> IT System Support Professional
> Office of Information and Instructional Technology (OIIT)
> Board of Regents of the University System of Georgia
>
>
> ____________________________________________________________________________
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> the
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>
>
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