<http://www.vyomlabs.com>
As per your requirement, what I understand is that: -
1)I have created a Qualification field on form A and created the Active
link on it having the Set Field Action Value as $USER$ + " has logged
ticket " + $TT$ + " with CTI " + $Category$ + "," + $Type$ "," $Item$
and commit the changes.
2)On form B I have taken the Table Field that takes data i.e. Request Id
and Qualification from form A
3)Then, I have created the active link that executes on Menu/Row/Level
Choice on form B using the Set Field Action and setting a field by the
Value $Column2$.
Thereby I am dynamically passing the parameters instead of a hard coding
it in the Value part of the Set field action.
Hope, it helps you.
Regards,
Neha
www.*vyomlabs*.com <http://www.vyomlabs.com>
Consulting | Oursourcing | Training || BMC Remedy BSM | ITIL | IT Governance
Francois - BTT wrote:
**
Hi All,
I would like to find out what methods are out there to accomplish the
configuration of *dynamic qualifications* for example;
Have a table with the following columns and values…
*Request ID | Qualification*
000000000000001 | $USER$ + “ has logged ticket “ + $TT$ + “ with CTI “
+ $Category$ + “,” + $Type$ “,” $Item$
I would then like to use the qualification as the Value in a Set
Fields for Active Links or Filters instead of hard coding the string
for setting a field.
Hope it make sence…
Regards
Francois//
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