Hey Gang,

 

ARS 7.0.1 P2

Solaris

Oracle 10g

Solaris

ITSM 7.0

User Client 7.0 on WindowsXP Professional

 

I'm trying to run a report out of the 7.0 User Tool on the CTM:People
form.  I haven't found the exact number of fields, but I can run reports
just fine with a "handful" (about 12) fields.

 

When I pump it up to either a couple of dozen or ALL FIELDS and try to
run a sample report either to the screen or to the printer, the User
Tool just simply closes without any error whatsoever, not even a Windows
error!

 

Has anyone else observed this?  Is there some sort of setting that I'm
missing?  I've been a Remedy Admin for 10 years and I've never seen
anything like this and it is totally and consistently reproducible.

 

George

 

George Payne

Assistant Director, User Services

Information Technology Services

University of Texas at Austin

512.232.7513 

 


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