Dwane - The problem is that there are database structure changes between v6.3 and v7 (and most major versions for that matter.)
You'll need to run the v7 installer against your new DB instance, and choose upgrade. hth, tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Dwayne Martin <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 05/29/2007 12:04 PM Please respond to [email protected] To [email protected] cc Subject Re: ARSList Question NOT SOLVED AFTERALL My joy has turned to sorrow! The problem has returned. Now I can't even open it in query mode. When I try, "*** glibc detected *** double free or corruption (fasttop): 0x13090690 ***" appears on the server display, the server crashes, and "ARERR [91] RPC call failed : RPC: Unable to receive; Asynchronous event occurred" appears on the WUT. I've tried resaving the form, and it doesn't seem to help. (I'm losing all my self-confidence. Maybe when I thot it was working I was in the wrong server.) To answer the others who replied: Roger, both of the form's table fields are pointing to the right server. Nisha, both T701 and H701 have one record. Tony, they were different versions. The old system was at 6.3 and the new is 7.01. That could easily be part of the problem. Any idea what I can do about it? Saving the form in the admin tool doesn't seem to help, altho I thot it did for a while there. Thanks everyone for your suggestions, Dwayne Martin Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ----- Message from Dwayne Martin <[EMAIL PROTECTED]> on Tue, 29 May 2007 11:13:55 -0400 (EDT) ----- To: ListServe <[email protected]> Subject: RE: ARSList Question SOLVED George, Yes, I am quite sure I opened the form in the Admin tool and saved it, but it didn't do any good. But just to be sure, I tried it again- and this time IT WORKED ! Thank you for prodding me into trying it again. Thanks also to Roger, Tony and Sharma for your replies. Best Wishes, Dwayne PS- I am getting up there in years, so there is the remote possibility that I just THINK I saved it the first time. Dwayne Martin Computing Support James Madison University _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ----- Message from "Payne, George" <[EMAIL PROTECTED]> on Tue, 29 May 2007 09:54:29 -0500 ----- To: <[EMAIL PROTECTED]> Subject: ARSList Question ** Hey Dwayne, I used to run the Remedy installation at UVA just down the road from you! Have you tried opening the form with the 7.0 ADMIN tool and then saving it. An older form format may be the cause of what you?re seeing. Best of luck, George George Payne Assistant Director, User Services Information Technology Services University of Texas at Austin 512.232.7513 __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
