Melissa,

What is the patch level of the ServiceDesk you are running also is this a
new install?

Howard Richter


On 6/19/07, Melissa Reed <[EMAIL PROTECTED]> wrote:

We are getting an error message that says "ARERR[8755] The specified
plug-in does not exist: REMEDY.ARF.CAI"

After looking through the api, filter and plugin logs, I have found
that the filter CAI:EVT:Outbound_Submit_StartFilterAPI_Async_Local
appears to be the one that is failing.

Has anyone seen this or point me in the right direction to fix it?


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--
Howard Richter

Remedy ServiceDesk Manager
CedarCrestone Managed Services Center

[EMAIL PROTECTED]

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