Hi,
The licensing is the same.
The difference is that it was not enforced by the applications before
version 7.
We are working hard to upgrade RRR|License so that it will:
1. Make sure that you buy no more licenses than you need.
2. Automate the assignement of Fixed/Floating Application licenses based
on long term usage by each user.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
Find these products, and many free tools and utilities, at http://rrr.se.
> And less complexity.
>
>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda
> Sent: Wednesday, June 27, 2007 1:44 PM
> To: [email protected]
> Subject: Re: ITSM Licensing Question
>
>
>
> And this licensing model makes ITSM 7 very costly especially to medium
> size companies.
>
>
>
> Considering the ROI on the investment of ARS Licenses, then another
> expenditure to license ITSM, makes me wonder the long term success of
> ITSM 7/xx.
>
>
>
> Especially when there are other ticketing systems available at a cost
> less than ITSM licenses...
>
>
>
> Thanks-n-advance;
>
> HDT Platform Incident / Problem Manager & Architect
> Robert Molenda
> IT OS PA
> Tel: +1 408 503 2701
> Fax: +1 408 503 2912
> Mobile: +1 408 472 8097
> [EMAIL PROTECTED]
>
> Quality begins with your actions.
>
>
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
> Sent: Wednesday, June 27, 2007 11:00 AM
> To: [email protected]
> Subject: Re: ITSM Licensing Question
>
>
>
> Probably a variant of "C". You need enough ARS licenses to accommodate
> the SUM of all of the application licenses you'll consume. Each
> registered user will need one ARS User license, and one or more ITSM
> application licenses, depending on their role(s).
>
>
>
> Rick
>
> ________________________________
>
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
> CS/SCCE
> Sent: Wednesday, June 27, 2007 10:54 AM
> To: [email protected]
> Subject: ITSM Licensing Question
>
> **
>
> All:
>
>
>
> In days gone by, one could license Remedy OOTB applications (well, at
> least Help Desk) by simply purchasing the minimum 5-pack of Help Desk
> licenses, which would effectively "activate" the app. Users could then
> access the app using standard ARS fixed or floating licenses.
>
>
>
> In recent discussions I had with BMC engineers, I was told this is no
> longer true.
>
>
>
> So my question is, if one wants, say, 100 floating licenses for ITSM,
> does he need to...
>
>
>
> 1. Buy 100 ITSM user licenses only
>
> 2. Buy 100 ARS licenses only
>
> 3. Buy 100 ARS licenses and a minimal number of ITSM user licenses
> (like what I described above)
>
> 4. Buy 100 ARS licenses AND 100 ITSM user licenses
>
>
>
> Thanks,
>
> Norm
>
> __20060125_______________________This posting was submitted with HTML in
> it___
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> __20060125_______________________This posting was submitted with HTML in
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>
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