Sounds pretty gray to me, but I think that because you'd be using a Remedy user ID and authenticating against an ARS server, BMC would contend that what you're describing falls under the provisions of "middle processing" and thus violates the license agreement.
Since you said you're not using the Midtier, how are you handling the authentication? Through the API? If instead you were writing directly to the underlying DB without invoking Remedy (API or anything else) in the process, I don't see how they could argue license violation, but it doesn't sound like you're doing that. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: Friday, June 29, 2007 9:58 AM To: [email protected] Subject: License Usage ** Looking for feedback on whether the following set up would violate a license agreement with BMC: Putting up web sites (not MidTier) where end users can submit and update records but the web site authenticates with the ARS server using one ID. This ID has been granted a Fixed license and each site will have a unique Remedy ID attached to it. Also, it is possible that many of the users submitting and updating tickets through these web sites will have a Remedy login with a Floating license, however, the web sites will not use that ID to authenticate. I believe that this would be a violation but cannot find anything written from BMC that states it would. Thank you __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
