Either delete (pid files only), or change the owner, of all the files that are not owned by your non-root remedy account.
Axton Grams On 7/18/07, Sharma, Tarun <[EMAIL PROTECTED]> wrote:
** Hi Axton, I have searched all pid files in whole system. Can you give me the name of that pid file which should be deleted. These pid files are: /var/adm/log/agent.pid /var/tmp/seccalld..pid /var/run/syslog.pid /var/run/sendmail..pid /usr/local/etc/sshd.pid /etc/syslog.pid /bto/sys/pa/paDownload.ksh.pid /bto/sys/tng/em/emsrvc/config/router..pid /bto/sys/tng/em/tmp/cau9en2.pid /bto/sys/tng/em/tmp/wmrsd.pid /bto/sys/tng/em/tmp/cau9ctk.pid /bto/sys/tng/em/tmp/cau9cli.pid /bto/sys/tng/em/tmp/stardaemon.pid /tmp/archive_logs.pid /tmp/archive_logs_daily.pid But don't think so required pid file is there in the list. Server directory path is: /opt/app/ar/<server name>/db/. Thanks & Regards, Tarun ------------------------------ *From:* Action Request System discussion list(ARSList) [mailto: [EMAIL PROTECTED] *On Behalf Of *Axton *Sent:* Wednesday, July 18, 2007 9:19 PM *To:* [email protected] *Subject:* Re: Plugin service is not running after starting arsystem by aradmin. ** When you start remedy as root, it creates the pid files as root. When you later try to start as a non-root user, it can not update/delete the old pid files. Stop Remedy, look for files owned by root in the remedy installation folder, remove the files, then try to start it as non-root. Axton Grams On 7/18/07, *Jarl Grøneng* <[EMAIL PROTECTED]> wrote: ** Be sure that java is in you LD_LIBRARY_PATH -- Jarl On 7/18/07, *Sharma, Tarun* < [EMAIL PROTECTED] > wrote: ** Hello, We are using ARS 6.3 with SunOS 5.9 with Java 1.4.2_05. When we are starting arsystem by 'root' login, all services are running fine. But we are getting an error while we are trying to start arsystem by using login as 'aradmin'. It is starting all required services except 'arplugin'. When it is trying to start plugin it gives error like this: Action Request System AR System Application Command Dispatcher Version 6.03.00 patch 020 Remedy, a BMC Software company. Copyright (c) 1998 - 2005 BMC Software, Inc. All rights reserved. Action Request System(R) Plug-In Server Version 6.03.00 patch 020 Remedy, a BMC Software company. Copyright (c) 2001 - 2005 BMC Software, Inc. All rights reserved. Error occurred during initialization of VM Error occurred during initialization of VM java.lang.Error: Properties init: Could not determine current working directory. java.lang.Error: Properties init: Could not determine current working directory. Error occurred during initialization of VM java.lang.Error: Properties init: Could not determine current working directory. (ARNOTE 0) Server (pid:8135) died with 256. I think it can be permission issue to some folder or file may be related to Java but do not know the exact name. I have already checked permissions for arsystem,lck, conf and plugin files. All are looking fine for user 'aradmin'. Please share if some one has an idea about the solution of this error. Thanks & Regards, Tarun This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ This message contains information that may be privileged or confidential and is the property of the Capgemini Group. It is intended only for the person to whom it is addressed. If you are not the intended recipient, you are not authorized to read, print, retain, copy, disseminate, distribute, or use this message or any part thereof. If you receive this message in error, please notify the sender immediately and delete all copies of this message. __20060125_______________________This posting was submitted with HTML in it___
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