After reviewing the list, I would like to further qualify that the previous statement only applies to the Remedy related files.
e.g., # chown -R <owneruser>:<usergroup> /opt/app/ar Axton Grams On 7/18/07, Axton <[EMAIL PROTECTED]> wrote:
Either delete (pid files only), or change the owner, of all the files that are not owned by your non-root remedy account. Axton Grams On 7/18/07, Sharma, Tarun <[EMAIL PROTECTED]> wrote: > > ** > > Hi Axton, > > > > I have searched all pid files in whole system. Can you give me the name > of that pid file which should be deleted. These pid files are: > > > > /var/adm/log/agent.pid > > /var/tmp/seccalld..pid > > /var/run/syslog.pid > > /var/run/sendmail..pid > > /usr/local/etc/sshd.pid > > /etc/syslog.pid > > /bto/sys/pa/paDownload.ksh.pid > > /bto/sys/tng/em/emsrvc/config/router..pid > > /bto/sys/tng/em/tmp/cau9en2.pid > > /bto/sys/tng/em/tmp/wmrsd.pid > > /bto/sys/tng/em/tmp/cau9ctk.pid > > /bto/sys/tng/em/tmp/cau9cli.pid > > /bto/sys/tng/em/tmp/stardaemon.pid > > /tmp/archive_logs.pid > > /tmp/archive_logs_daily.pid > > > > But don't think so required pid file is there in the list. Server > directory path is: /opt/app/ar/<server name>/db/. > > > > Thanks & Regards, > > Tarun > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Axton > *Sent:* Wednesday, July 18, 2007 9:19 PM > *To:* [email protected] > *Subject:* Re: Plugin service is not running after starting arsystem by > aradmin. > > > > ** When you start remedy as root, it creates the pid files as root. > When you later try to start as a non-root user, it can not update/delete the > old pid files. Stop Remedy, look for files owned by root in the remedy > installation folder, remove the files, then try to start it as non-root. > > Axton Grams > > On 7/18/07, *Jarl Grøneng* <[EMAIL PROTECTED]> wrote: > > ** > Be sure that java is in you LD_LIBRARY_PATH > > > -- > Jarl > > On 7/18/07, *Sharma, Tarun* < [EMAIL PROTECTED] > wrote: > > ** > > Hello, > > > > We are using ARS 6.3 with SunOS 5.9 with Java 1.4.2_05. > > When we are starting arsystem by 'root' login, all services are running > fine. But we are getting an error while we are trying to start arsystem by > using login as 'aradmin'. It is starting all required services except > 'arplugin'. When it is trying to start plugin it gives error like this: > > > > Action Request System AR System Application Command Dispatcher > Version 6.03.00 patch 020 > > Remedy, a BMC Software company. > > Copyright (c) 1998 - 2005 BMC Software, Inc. > > All rights reserved. > > > > Action Request System(R) Plug-In Server Version 6.03.00 patch 020 > > Remedy, a BMC Software company. > > Copyright (c) 2001 - 2005 BMC Software, Inc. > > All rights reserved. > > Error occurred during initialization of VM > > Error occurred during initialization of VM > > java.lang.Error: Properties init: Could not determine current working > directory. > > java.lang.Error: Properties init: Could not determine current working > directory. > > Error occurred during initialization of VM > > java.lang.Error: Properties init: Could not determine current working > directory. > > > > (ARNOTE 0) > > Server (pid:8135) died with 256. > > > > > > I think it can be permission issue to some folder or file may be related > to Java but do not know the exact name. I have already checked permissions > for arsystem,lck, conf and plugin files. All are looking fine for user > 'aradmin'. Please share if some one has an idea about the solution of this > error. > > > > Thanks & Regards, > > Tarun > > This message contains information that may be privileged or confidential > and is the property of the Capgemini Group. It is intended only for the > person to whom it is addressed. If you are not the intended recipient, you > are not authorized to read, print, retain, copy, disseminate, distribute, or > use this message or any part thereof. If you receive this message in error, > please notify the sender immediately and delete all copies of this message. > > __20060125_______________________This posting was submitted with HTML in > it___ > > > __20060125_______________________This posting was submitted with HTML in > it___ > > > __20060125_______________________This posting was submitted with HTML in > it___ > This message contains information that may be privileged or > confidential and is the property of the Capgemini Group. It is intended only > for the person to whom it is addressed. If you are not the intended > recipient, you are not authorized to read, print, retain, copy, disseminate, > distribute, or use this message or any part thereof. If you receive this > message in error, please notify the sender immediately and delete all copies > of this message. > > __20060125_______________________This posting was submitted with HTML > in it___ >
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