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Try using a 32 bit Oracle client. 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Axton
Sent: Monday, August 06, 2007 10:39 AM
To: [email protected]
Subject: Solaris ARServer Installer - 7.0.1 patch 3

Has anyone experienced problems when using the ar_install script to perform
an install on solaris with 7.0.1 patch 3 where the executable arserverd is
unable to dynamically link to the oracle client?

The installer got pretty far along before this became an issue, meaning that
most of the installer was able to link against the
library:

The new user was issued a fixed license of the following type Write  :
(1 of 14) (ARNOTE 31)
Start of Import: Mon Aug  6 10:12:37 EDT 2007 Waiting for the AR System
Server to respond...
Setting the DSO User Password
Setting the Application Password
Setting the MidTier Password
Restarting the AR System Server: Mon Aug  6 10:12:53 EDT 2007 Action Request
System beginning the restart process.
Action Request System shutdown in progress.
Action Request System shutdown process complete.
Action Request System initializing.
Starting AR System Server
 (ARNOTE 0)
   AR Monitor version 7.0.01 patch 003  200705212328 started.
 (ARNOTE 0)
   AR Monitor started.
 (ARNOTE 0)
   ARMonitor child process (pid:24538) started.
./arserverd
ld.so.1: arserverd: fatal: libclntsh.so.10.1: open failed: No such file or
directory

The installer created all the Remedy data dictionary forms just fine,
started arserverd once, created the Demo account and issued a fixed license,
but during the restart, it failed.  Somewhere along the way the ar_install
script lost track of the LD_LIBRARY_PATH set before running ar_install.

Thanks,
Axton Grams

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