Yes.  You add it through SYS:Status Reason Menu Items form.  Are you
getting an error?
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rami S Ayoub
Sent: Tuesday, September 04, 2007 2:46 PM
To: [email protected]
Subject: Status Reason - Service Desk

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**

Hi List, 

 

Does any one trying to add new Status Reason to the Service Desk 7x

 

Regards,

Rami

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