** Yeah, The Status Reason field requires a value when the status is either pending or resolved. Select the status reason from menu , yeah i'm talking about Incident Management
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Brandi Barbour Sent: Tuesday, September 04, 2007 9:39 PM To: [email protected] Subject: Re: Status Reason - Service Desk Yes. You add it through SYS:Status Reason Menu Items form. Are you getting an error? -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rami S Ayoub Sent: Tuesday, September 04, 2007 2:46 PM To: [email protected] Subject: Status Reason - Service Desk ** ** Hi List, Does any one trying to add new Status Reason to the Service Desk 7x Regards, Rami __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
