Hi All,

We had an unstable version of Remedy AR Server PAtch 003 which used to crash
every few minutes. Patch 004 was recomended and seemed to work, the server
was stable. BUT on certain user actions we found the the connection to the
user was severed with RPC error appearing to the user and this appearing in
the arerror.log:

hu Sep 13 15:57:09 2007 11
Timestamp: Thu Sep 13 2007 15:57:09.8251
Thread Id: 26
Version: 7.0.01 Patch 004 200708262106 Aug 26 2007 21:36:29
ServerName: itsmsrv02
Database: SQL -- Oracle
Hardware: sun4v
OS: SunOS 5.10
RPC Id: 458755
RPC Call: 117 (EXECAL)
RPC Queue: 390635
Client: User tahuynh from Mid-tier (protocol 12) at IP address
c5ac3eefcfe1d5dc:1e2ca7:114f2d46830:-7f60
Form:
Logging On:

On the user screen the error which appear is :

Malloc failed on Server (ARERR 300)

Testing on another server with Patch 4 we managed to replicate the error.
Going to a server Patch 003 the workflow worked perfectly.

Anyone has any ideas???



Regards,

Emad

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