Interesting....Currently I am on ITSM Patch 4. Sometimes it recovers on its own and other times restart.....
On 9/14/07, Ben Cantatore <[EMAIL PROTECTED]> wrote: > > ** > I'm currently crashing about once every 2 weeks with stack errors; server > dies and recovers within 5 minutes and once in awhile I see malloc errors > prior to the crash. I was told that ARServer patch 4 with ITSM patch 5 > should correct my issue. So my question to you is what ITSM patch are you > on? Are you heavily customized? > > Also when you server crashes, does it recover on its own? > > Ben Cantatore > Remedy Administrator > Avon > (914) 935-2946 > > > *Emad Zaky <[EMAIL PROTECTED]>* > Sent by: "Action Request System discussion list(ARSList)" < > [email protected]> > > 09/14/2007 12:03 PM Please respond to > [email protected] > > To > [email protected] cc > Subject > Malloc Erros after Applying 7.0.1 Patch 4 anyone? > > > > > ** > Hi All, > > We had an unstable version of Remedy AR Server PAtch 003 which used to > crash every few minutes. Patch 004 was recomended and seemed to work, the > server was stable. BUT on certain user actions we found the the connection > to the user was severed with RPC error appearing to the user and this > appearing in the arerror.log: > > hu Sep 13 15:57:09 2007 11 > Timestamp: Thu Sep 13 2007 15:57:09.8251 > Thread Id: 26 > Version: 7.0.01 Patch 004 200708262106 Aug 26 2007 21:36:29 > ServerName: itsmsrv02 > Database: SQL -- Oracle > Hardware: sun4v > OS: SunOS 5.10 > RPC Id: 458755 > RPC Call: 117 (EXECAL) > RPC Queue: 390635 > Client: User tahuynh from Mid-tier (protocol 12) at IP address > c5ac3eefcfe1d5dc:1e2ca7:114f2d46830:-7f60 > Form: > Logging On: > > On the user screen the error which appear is : > > Malloc failed on Server (ARERR 300) > > Testing on another server with Patch 4 we managed to replicate the error. > Going to a server Patch 003 the workflow worked perfectly. > > Anyone has any ideas??? > > > > Regards, > > Emad > > __20060125_______________________This posting was submitted with HTML in > it___ > > __20060125_______________________This posting was submitted with HTML in > it___ > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
