Who said there are even American Excecutives.. I think they are TURNCOATS !!

On 9/14/07, Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]>
wrote:
>
> > BMC seems to be trying to save money by replacing the people who know
> the product with people they can train on the cheap.  A classic example
> of penny wise and pound foolish, IMO.
>
> I am going to risk sounding a tad prejudiced by saying this, but I'm
> going to say it anyway.  When will American companies realize that their
> customers do not want to be "helped" by somebody in India?! I have
> spoken to literally hundreds of people on the subject and no one--not
> one--person has told me they like the idea.
>
> Where did this, "Let's ship our customer support to India" thing come
> from, anyway? (That's a rhetorical question).  Was there some ultra
> secret dark meeting where all the US executives got together and
> formulated this conspiracy? "If we ALL do it, the customers can't
> complain! Customers will just come to accept it as 'the way it is.' And
> we can get away with paying support agents 50 cents an hour! Yee ha!"
>
> I really like when they try to fool you by telling you they're in
> Atlanta and their name is Bob or Dave.
>
>
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-- 
Patrick Zandi

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