By the way.. look at BMC's Employment Page.. note the 181 jobs available in India.. and very little in the USA. 12? Better get use to the worst support ever...
On 9/15/07, patrick zandi <[EMAIL PROTECTED]> wrote: > > Who said there are even American Excecutives.. I think they are TURNCOATS > !! > > On 9/14/07, Kaiser Norm E CIV USAF 96 CS/SCCE < [EMAIL PROTECTED]> > wrote: > > > > > BMC seems to be trying to save money by replacing the people who know > > the product with people they can train on the cheap. A classic example > > of penny wise and pound foolish, IMO. > > > > I am going to risk sounding a tad prejudiced by saying this, but I'm > > going to say it anyway. When will American companies realize that their > > > > customers do not want to be "helped" by somebody in India?! I have > > spoken to literally hundreds of people on the subject and no one--not > > one--person has told me they like the idea. > > > > Where did this, "Let's ship our customer support to India" thing come > > from, anyway? (That's a rhetorical question). Was there some ultra > > secret dark meeting where all the US executives got together and > > formulated this conspiracy? "If we ALL do it, the customers can't > > complain! Customers will just come to accept it as 'the way it is.' And > > we can get away with paying support agents 50 cents an hour! Yee ha!" > > > > I really like when they try to fool you by telling you they're in > > Atlanta and their name is Bob or Dave. > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > > the Answers Are" > > > > > > -- > Patrick Zandi -- Patrick Zandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
