It's not as easy as "Third Party vendors are always an option". BMC needs to give you permission to use one of their own partners !!
Susan On 9/18/07, Gary Dries <[EMAIL PROTECTED]> wrote: > > ** Third Party vendors are always an option, but don't end up in the > double hell that I am in. Our support is with a company in Austria, now > picture in your mind a conference call with yourself, Austria, and India. > My head exploded, emails are no better, I get a lot of responses in Austrian > German, that is quite frustrating. > > Not here to rant about my unsolvable issue with support. I do remember a > thread a month or so back where folks were touting their favorite Third > Party vendor, and I know some of them have fairly decent support, at least > some employ support reps who have experience. Now on the other hand several > US vendors do just suck, so buyer-be-ware. > __20060125_______________________This posting was submitted with HTML in > it___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
