The point was that they have the right (as it is their licensed product)
to dictate where you get your support. 

 

I'm not saying that I like it, or that it's even a good business
practice. I'm just saying it's totally inline with capitalism.

 

Now if the government said you MUST use BMC that would be different.
Bottom-line is that it's ultimately their property and they have that
right.  

 

Andy L. Mayfield 
Sr. System Operation Specialist 
Alabama Power Company 
Office: 8-226-1805 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer
Sent: Tuesday, September 18, 2007 1:41 PM
To: [email protected]
Subject: Re: BMC Support

 

** 

Yeaaaaaaaaaaaaaa   !!!!

 



 

On 9/18/07, arslist <[EMAIL PROTECTED]> wrote: 

** 

Yes,

but they don't tell you which authorized dealership you can go to,

and you don't have to ask their permission to change which one you use.

 

... Daniel

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] On Behalf Of Mayfield, Andy L.
Sent: September 18, 2007 12:37 PM
To: [email protected] 
Subject: Re: BMC Support

 

I've been very lucky in that I've only needed to use the support a
couple of times, so I cant really speak about the support issues. 

 

I will have to say that IMO their methods are in no way out of line with
the principles of capitalism. You cant take your new Ford to the local
Chevy dealer for warranty work can you? 

 

Andy L. Mayfield 
Sr. System Operation Specialist 
Alabama Power Company 
Office: 8-226-1805 

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