Interestingly enough - we have had a number of calls in the last couple months from companies that have both MRO and Remedy to see if our Service Catalog product will front end MRO. (Which it will).
However - will MRO take over Remedy? By that I am assuming the question is 'will MRO take over Asset Mgmt in Remedy - and then grow to take over ITSM'. Maybe. If BMC continues to put all its energy in ITSM - then MRO has a chance -- as ITIL is a commoditizer (IMHO). IBM will come in with a swap Remedy out and replace with MRO story. My opinion is that BMC would be wise to leverage the "fanatics" of the AR engine - and start expanding beyond ITSM. In doing so - the swap out Remedy story becomes less likely as MRO will not be able to do all the things that Remedy is doing for a company (HR,Marketing, Sales, Facilities, etc...). The IBM/MRO story would basically only be able to replace a portion of the system -- the company would have to maintain the Remedy engine for the other functions. So - the company won't be able to get rid of Remedy completely -- therefore adopting something like MRO will only complicate the environment -- which is counter to what most companies are looking to do. BMC would be wise to look at Salesforce.com - with its Appforce -- basically - Salesforce was a CRM/Sales app -- it is becoming a platform. Remedy is going the other direction -- it was a platform and is becoming an application. SAP is now a platform. Oracle is moving to Fusion. etc..... The leaders are moving to platforms - I think having a platform is a better long term strategy. I agree with Scott -- I think the IBM/MRO move was a direct jab at BMC. Will it be a knockout -- or will BMC come slamming back? -John On 9/20/07, Mary Dollus <[EMAIL PROTECTED]> wrote: > > Hi All... > > I was wondering if anyone knows anything about the IBM MRO product? Is it > the opinion that this product will overtake the market share that Remedy > currently holds? > > Just curious to see what if any buzz is out there about the product. > > Thanks!! > Mary > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > the Answers Are" > -- John David Sundberg 235 East 6th Street, Suite 400B St. Paul, MN 55101 (651) 556-0930-work (651) 247-6766-cell (651) 695-8577-fax [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
