Are there any references to your old server name in your new server's
ar.cfg file? Perhaps the Server-Name or IP-Name tags? That's the first
place I'd look.

Chad Hall  
(501) 342-2650


-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa
Sent: Thursday, October 25, 2007 8:37 AM
To: [email protected]
Subject: Notify with Attachment

We moved our AR Server (7.0.1 ) from a Unix based server to Windows 2003
server.  We slightly changed the name of the app server and all is well
EXCEPT for the attachment that goes out with a "Notify" filter.

I have a normal Notify filter that emails the customer.  I checked "AR
Task" under shortcut, so that the email would have an attachment that
brings up the exact record for them in the AR System.  When the customer
double clicks on this, they get an error message:

ARERR [90] Cannot establish a network connection to the AR System server
: xxx-xxx.us.xxxxxxxx.com : RPC: Name to address translation failed - No
such hostname

(I "X'd" out our proprietary info).  This is our old server that it's
trying to go to.  

What do I need to update, so that AR Task attachments (or shortcuts)
will go to the correct server?

Isn't this weird?

Lisa

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