Ar.cfg looks good. The correct name of the server is there. But when trying to connect, it's still using the xxx-xxx.us.xxxxxx.com. We are not using the "us" anymore.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal Sent: Thursday, October 25, 2007 10:12 AM To: [email protected] Subject: Re: Notify with Attachment Are there any references to your old server name in your new server's ar.cfg file? Perhaps the Server-Name or IP-Name tags? That's the first place I'd look. Chad Hall (501) 342-2650 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Thursday, October 25, 2007 8:37 AM To: [email protected] Subject: Notify with Attachment We moved our AR Server (7.0.1 ) from a Unix based server to Windows 2003 server. We slightly changed the name of the app server and all is well EXCEPT for the attachment that goes out with a "Notify" filter. I have a normal Notify filter that emails the customer. I checked "AR Task" under shortcut, so that the email would have an attachment that brings up the exact record for them in the AR System. When the customer double clicks on this, they get an error message: ARERR [90] Cannot establish a network connection to the AR System server : xxx-xxx.us.xxxxxxxx.com : RPC: Name to address translation failed - No such hostname (I "X'd" out our proprietary info). This is our old server that it's trying to go to. What do I need to update, so that AR Task attachments (or shortcuts) will go to the correct server? Isn't this weird? Lisa ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ************************************************************************ *** The information contained in this communication is confidential, is intended only for the use of the recipient named above, and may be legally privileged. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please resend this communication to the sender and delete the original message or any copy of it from your computer system. Thank You. ************************************************************************ **** ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
