What you could try doing is remove the check box to send the AR Task
attachment, save the filter, let the server recache the new definition
change, then recheck that check box and have the server recache.. That would
probably resolve your problem.

Joe D'Souza

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Kemes, Lisa
Sent: Thursday, October 25, 2007 9:37 AM
To: [email protected]
Subject: Notify with Attachment


We moved our AR Server (7.0.1 ) from a Unix based server to Windows 2003
server.  We slightly changed the name of the app server and all is well
EXCEPT for the attachment that goes out with a "Notify" filter.

I have a normal Notify filter that emails the customer.  I checked "AR Task"
under shortcut, so that the email would have an attachment that brings up
the exact record for them in the AR System.  When the customer double clicks
on this, they get an error message:

ARERR [90] Cannot establish a network connection to the AR System server :
xxx-xxx.us.xxxxxxxx.com : RPC: Name to address translation failed - No such
hostname

(I "X'd" out our proprietary info).  This is our old server that it's trying
to go to.

What do I need to update, so that AR Task attachments (or shortcuts) will go
to the correct server?

Isn't this weird?

Lisa
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.503 / Virus Database: 269.15.10/1092 - Release Date: 10/25/2007
1:14 PM

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