T, WOW... I just looked at the bug lists from the Problem and Incident pdf's across the patches from patch 1 upto and including patch 6... ( I did not even look at the Change or Asset "fixed bugs" lists.)
I see: 7 bug ID's that were fixed 4 times. ( twice in Incident and twice in Problem.) 3 bug ID's that were fixed 3 times. ( twice in Incident and once in Problem.) 1 bug ID's that were fixed 3 times. ( once in Incident and twice in Problem.) There is even at least one bug that changed their descriptions in non-obvious ways. SW00255126 [ Maybe the same thing, but from here it is hard to say that for sure. To little information.] (There are also several examples of the descriptions changing in "obvious" ways too... Example: SW00252626,SW00248149,etc..) So by my math (and subject to copy and paste errors.. darn PDFs! ) I see 144 bugs that were fixed once. I see 154 bugs that were fixed twice. I see 4 bugs that were fixed three times. I see 7 bugs that were fixed four times. And I see 305 total unique bug ID's. (That were fixed) I wonder how many remain outstanding? I wonder how many customers reported each of those 305 bugs? I wonder how many customers it took to find those 305 bugs? (vs internally found) Aside:.... No wonder us customers are confused about what these patches are doing to our business applications. I did also note that there is a "Forms updated by this patch" section just after the "fixed bugs lists". I wonder if that includes data changes and workflow changes or if that is just field/view (AKA: Form object changes)... hum.... -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Nov 7, 2007 2:11 PM, T. Dee <[EMAIL PROTECTED]> wrote: > I download patch 6 0 - zipped up it is 288 MB. > > There are 4 PDF files - Incident, Change, Problem and Asset. > > According to the documentation (under "Fixed Defects") or lack thereof - > Patch 6 > fixes: > > 49 Incident Defects > 35 Asset Defects > 44 Change Defects > 34 Problem Defects > > T. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
