Like Bing Crosby, I'm dreaming, but not of a White Christmas. I'm dreaming of a single set of forms and workflow that I would use to control all of my notifications. Originally, my co-worker and I envisioned a single system for ALL notifications, regardless of the form. Realizing that was quite the undertaking, we're limiting it to one form right now: HPD:HelpDesk. The idea is "Send xxxxxxx notification to yyyyyyyyy based on criteria a, b, and c (and possibly d through z)." I can see a few different ways of doing this - has anyone already done it? Thanks, Michael
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