I believe ARS already does this with the SLA application. Someone please correct me if this is not so.
Thanks, Dave Fincher ----- Original Message ---- From: "Durrant, Michael M. - ITSD" <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, November 8, 2007 11:38:48 AM Subject: One notification engine to rule them all? ** Like Bing Crosby, I'm dreaming, but not of a White Christmas. I'm dreaming of a single set of forms and workflow that I would use to control all of my notifications. Originally, my co-worker and I envisioned a single system for ALL notifications, regardless of the form. Realizing that was quite the undertaking, we're limiting it to one form right now: HPD:HelpDesk. The idea is "Send xxxxxxx notification to yyyyyyyyy based on criteria a, b, and c (and possibly d through z)." I can see a few different ways of doing this - has anyone already done it? Thanks, Michael The information contained in this email may be privileged, confidential or otherwise protected from disclosure. All persons are advised that they may face penalties under state and federal law for sharing this information with unauthorized individuals. If you received this email in error, please reply to the sender that you have received this information in error. Also, please delete this email after replying to the sender. __20060125_______________________This posting was submitted with HTML in it___ __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
