I thought that what was the notification engine was going to give us, but I could be wrong.
Howard On Nov 8, 2007 2:11 PM, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote: > ** > > I believe ARS already does this with the SLA application. Someone please > correct me if this is not so. > > Thanks, > Dave Fincher > > > ----- Original Message ---- > From: "Durrant, Michael M. - ITSD" <[EMAIL PROTECTED]> > To: [email protected] > Sent: Thursday, November 8, 2007 11:38:48 AM > Subject: One notification engine to rule them all? > > ** > Like Bing Crosby, I'm dreaming, but not of a White Christmas. I'm dreaming > of a single set of forms and workflow that I would use to control all of my > notifications. Originally, my co-worker and I envisioned a single system > for ALL notifications, regardless of the form. Realizing that was quite the > undertaking, we're limiting it to one form right now: HPD:HelpDesk. > > The idea is "Send xxxxxxx notification to yyyyyyyyy based on criteria a, b, > and c (and possibly d through z)." I can see a few different ways of doing > this - has anyone already done it? > > Thanks, > > MichaelThe information contained in this email may be privileged, > confidential or otherwise protected from disclosure. All persons are > advised that they may face penalties under state and federal law for sharing > this information with unauthorized individuals. If you received this email > in error, please reply to the sender that you have received this information > in error. Also, please delete this email after replying to the sender. > __20060125_______________________This posting was submitted with HTML in > it___ > > __________________________________________________ > Do You Yahoo!? > Tired of spam? Yahoo! Mail has the best spam protection around > http://mail.yahoo.com > > __20060125_______________________This posting was submitted with HTML in > it___ -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/resumeofhoward _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

