Just in case anyone hasn't seen this doc named "ITSPAddFieldsNotification-Instruction" from Remedy, on pages 20-22 of this doc, it described how you can create your own notification using the Notification Engine. The rest of the doc described in detail how you can enable notification even for the custom fields you added in your form. I found this doc very helpful when I needed to create a custom notification for some of our forms that have custom fields added to it.
(If you cant find the file, feel free to email me. I tried to attach the file here but got rejected) Cheers! ~ Eli ~ http://docs.google.com/Doc?id=df5vs5vj_0fvdv72 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
