I don't think that is correct. My understanding is this: If you have 50 floating licenses and you say that Group A gets 10 then that means that Group A will always have 10 floating licenses no matter what. Think of a situation where your company has a 24x7 operations center. What this is for is to guarantee that your operations center always has 10 users that could log in and always have a license. This also means that the 41st user to log in who is not a member of Group A will get a license denial ...
Sean -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Durling Sent: Thursday, January 24, 2008 2:38 PM To: [email protected] Subject: Re: Group Form, Floating Licenses Field Shawn, On 6.0 (assume same as 6.3), my understanding: Like L.J. said, if no one from Group A is logged in, the 10 are simply unusable by anyone. If you want to disallow Group A from using MORE than 10, you'll need to assign the others licenses to another group/groups. I don't know what happens when person is in 2 different groups that have reserved licesnes - maybe the docs address that. David Durling University of Georgia > Floating pools reserve those licenses for those users. So if in your > instance, you have 40, and you reserve 10 for group A, only members of Group > A can use them. If all 10 of those are used, and there are available > licenses not assigned to a pool, then members of Group A would use the > un-pooled licenses as well....but only members of group A will be able to > use those 10 > > > - Hide quoted text - > - Show quoted text - > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Shawn Stonequist > Sent: Thursday, January 24, 2008 8:46 AM > To: [EMAIL PROTECTED] > Subject: Group Form, Floating Licenses Field > > > Greetings List! > > > We are wondering how the Floating License field works on the Group form. Is > anyone using this field currently? What are some of the positive and > negative impacts it use has? > > > For instance, if we have 40 licenses total, and set this number 10 for Group > A, am I correct that no more than 10 tokens will be issued to members of > Group A, even if they have 15 users on? And if Group A has only 5 users on, > will non-Group A members be able to use the remaining 35 tokens, or will it > only be possible for non-Group A members to use up to 30 tokens (since 10 > have been assigned to Group A itself)? > > > Please let me know if I'm not clear- its been a long week, so this all makes > sense in my head at the moment. > > > Thanks in advance for your help! > Shawn Stonequist > Remedy 6.3 > EMNS, Inc. > -- David Durling 706-542-0223 Enterprise IT Services [EMAIL PROTECTED] University of Georgia _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

