Thanks for the correction, LJ. Rick
On 1/25/08, LJ Longwing <[EMAIL PROTECTED]> wrote: > > ** > > 7.1 Configuring Guide - Page 86 > > A license pool consists of a number of floating licenses reserved for a > group, subject to the number of floating licenses available in the > database. When a member of a group logs in, a license from the license > pool for that group is granted. When the user has finished with the > license, it is released back into the pool. If there are no licenses > available in the pool, a check is made to see if the user is a member of > any other group that has a license pool. If there are no licenses available in > any pool the user is a member of, a check is made for floating licenses not > associated > with any pool. A user is never granted a floating license from a pool of which > he is not a member. License pools allow you to give priority to a group > that needs licenses more urgently. The group with the smallest group ID > has the highest priority. When a non-reserved floating license becomes > available, it is granted to the next user who needs it, regardless of the > priority of that user's access to the system. You specify the number of > licenses reserved for a group in the Group form in BMC Remedy User. For > more information about User groups, see the *Form and Application Objects > *guide and "Adding and modifying user information" that follows. > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Rick Cook > *Sent:* Friday, January 25, 2008 8:54 AM > *To:* [email protected] > *Subject:* Re: Group Form, Floating Licenses Field > > > ** I disagree with Sean - I think the 10 are reserved, but not in the same > way that a fixed license is. If there are only 5 people in the reserved > group who are using their licenses, the other 5 are open for use by anyone - > until someone within the reserved group needs it, in which case one of the > interlopers gets his/her license converted to a Read license so that the > user in the reserved group can use the write license guaranteed to that > group. > > I don't have access to my docs to verify that, but it's the way it was > last explained to me. Does someone have the definitive word on this? > > Rick > > On 1/25/08, David Durling <[EMAIL PROTECTED]> wrote: > > > > I think we agree, or at least I agree with what you say. Maybe I just > > didn't state things well... > > > > David D. > > Univ. of Georgia > > > > > > > I don't think that is correct. My understanding is this: > > > > > If you have 50 floating licenses and you say that Group A gets 10 then > > > that means that Group A will always have 10 floating licenses no > > matter > > > what. Think of a situation where your company has a 24x7 operations > > > center. What this is for is to guarantee that your operations center > > > always has 10 users that could log in and always have a license. This > > > > > also means that the 41st user to log in who is not a member of Group A > > > will get a license denial ... > > > > > Sean > > > > > > > -----Original Message----- > > > From: Action Request System discussion list(ARSList) > > > [mailto:[EMAIL PROTECTED] On Behalf Of David Durling > > > Sent: Thursday, January 24, 2008 2:38 PM > > > To: [EMAIL PROTECTED] > > > Subject: Re: Group Form, Floating Licenses Field > > > > > Shawn, > > > > > On 6.0 (assume same as 6.3), my understanding: > > > > > Like L.J. said, if no one from Group A is logged in, the 10 are simply > > > > > unusable by anyone. > > > > > If you want to disallow Group A from using MORE than 10, you'll need > > to > > > assign the others licenses to another group/groups. > > > > > I don't know what happens when person is in 2 different groups that > > have > > > reserved licesnes - maybe the docs address that. > > > > -- > > David Durling 706-542-0223 > > Enterprise IT Services [EMAIL PROTECTED] > > University of Georgia > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

