I'm not sure of the Order, but Remedy will check if a user is a member of a group with reserved floating, so in the case of user being a member of A and B, but A's are all used, but B's are not...they would use B's before going to the general pool, but I agree with everyone else...if you want A to only be able to use 10 and everyone else use the other 30...then it's an A reserve group and a NotA reserve group....
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David Durling Sent: Thursday, January 24, 2008 12:38 PM To: [email protected] Subject: Re: Group Form, Floating Licenses Field Shawn, On 6.0 (assume same as 6.3), my understanding: Like L.J. said, if no one from Group A is logged in, the 10 are simply unusable by anyone. If you want to disallow Group A from using MORE than 10, you'll need to assign the others licenses to another group/groups. I don't know what happens when person is in 2 different groups that have reserved licesnes - maybe the docs address that. David Durling University of Georgia > Floating pools reserve those licenses for those users. So if in your > instance, you have 40, and you reserve 10 for group A, only members of > Group A can use them. If all 10 of those are used, and there are > available licenses not assigned to a pool, then members of Group A > would use the un-pooled licenses as well....but only members of group > A will be able to use those 10 > > > - Hide quoted text - > - Show quoted text - > > -----Original Message----- > From: Action Request System discussion list(ARSList) > > [mailto:[EMAIL PROTECTED] On Behalf Of Shawn Stonequist > Sent: Thursday, January 24, 2008 8:46 AM > To: [EMAIL PROTECTED] > Subject: Group Form, Floating Licenses Field > > > Greetings List! > > > We are wondering how the Floating License field works on the Group > form. Is anyone using this field currently? What are some of the > positive and negative impacts it use has? > > > For instance, if we have 40 licenses total, and set this number 10 for > Group A, am I correct that no more than 10 tokens will be issued to > members of Group A, even if they have 15 users on? And if Group A has > only 5 users on, will non-Group A members be able to use the remaining > 35 tokens, or will it only be possible for non-Group A members to use > up to 30 tokens (since 10 have been assigned to Group A itself)? > > > Please let me know if I'm not clear- its been a long week, so this all > makes sense in my head at the moment. > > > Thanks in advance for your help! > Shawn Stonequist > Remedy 6.3 > EMNS, Inc. > -- David Durling 706-542-0223 Enterprise IT Services [EMAIL PROTECTED] University of Georgia ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
