7.1 Configuring Guide - Page 86 A license pool consists of a number of floating licenses reserved for a group, subject to the number of floating licenses available in the database. When a member of a group logs in, a license from the license pool for that group is granted. When the user has finished with the license, it is released back into the pool. If there are no licenses available in the pool, a check is made to see if the user is a member of any other group that has a license pool. If there are no licenses available in any pool the user is a member of, a check is made for floating licenses not associated with any pool. A user is never granted a floating license from a pool of which he is not a member. License pools allow you to give priority to a group that needs licenses more urgently. The group with the smallest group ID has the highest priority. When a non-reserved floating license becomes available, it is granted to the next user who needs it, regardless of the priority of that user's access to the system. You specify the number of licenses reserved for a group in the Group form in BMC Remedy User. For more information about User groups, see the Form and Application Objects guide and "Adding and modifying user information" that follows.
_____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Friday, January 25, 2008 8:54 AM To: [email protected] Subject: Re: Group Form, Floating Licenses Field ** I disagree with Sean - I think the 10 are reserved, but not in the same way that a fixed license is. If there are only 5 people in the reserved group who are using their licenses, the other 5 are open for use by anyone - until someone within the reserved group needs it, in which case one of the interlopers gets his/her license converted to a Read license so that the user in the reserved group can use the write license guaranteed to that group. I don't have access to my docs to verify that, but it's the way it was last explained to me. Does someone have the definitive word on this? Rick On 1/25/08, David Durling <[EMAIL PROTECTED]> wrote: I think we agree, or at least I agree with what you say. Maybe I just didn't state things well... David D. Univ. of Georgia > I don't think that is correct. My understanding is this: > If you have 50 floating licenses and you say that Group A gets 10 then > that means that Group A will always have 10 floating licenses no matter > what. Think of a situation where your company has a 24x7 operations > center. What this is for is to guarantee that your operations center > always has 10 users that could log in and always have a license. This > also means that the 41st user to log in who is not a member of Group A > will get a license denial ... > Sean > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of David Durling > Sent: Thursday, January 24, 2008 2:38 PM > To: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> > Subject: Re: Group Form, Floating Licenses Field > Shawn, > On 6.0 (assume same as 6.3), my understanding: > Like L.J. said, if no one from Group A is logged in, the 10 are simply > unusable by anyone. > If you want to disallow Group A from using MORE than 10, you'll need to > assign the others licenses to another group/groups. > I don't know what happens when person is in 2 different groups that have > reserved licesnes - maybe the docs address that. -- David Durling 706-542-0223 Enterprise IT Services [EMAIL PROTECTED] University of Georgia ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
