Hi,
We have published an AR System Web Service for creating tickets.
ERROR (326): Required field cannot be reset to a NULL value; InputDoc
The above error is shown in the browser. Usually there should be a field
ID appended rather than the InputDoc.
Note that Get and GetList operations works fine, it is the Create
operation we have a problem with!
The develpment environment worked with the following setup:
Windows, AR Server 7.1.0 patch 1, Mid Tier 7.1.0 patch 1, Tomcat
The test environment has the following setup:
Windows, AR Server 6.3.0 patch 18, Mid Tier 7.1.0 patch 1, Tomcat
The problems seems to be related to the server version. Does anyone have
any input on the configuration?
It looks like the mapping from version 7.1 to 6.3 of the
ARXMLCreateEntry()-call does not work. The InputDoc may be blank or
something like this.
I set up ARAPILOGGING=1 and 2 on the MidTier-server. This gave us the
following output:
### arapicmd.log ###
#
# ARXMLCreateEntry
#
xmlce
### arapires.log ###
ARXMLCreateEntry results
Return Code: ERROR
Status List: 1 items
Status Struct:
Message type: ERROR
Message number: 326
Message: Required field cannot be reset to a NULL value
Appended: InputDoc
### armidtier.log ###
2008-jan-25 09:19:28 - FINE (com.remedy.log.WEBSERVICES) : input document:
<?xml version="1.0" encoding="UTF-8"?>
<ROOT Mottagare="MinSida" Telefon="-" Tilldelad_Grupp="-"
xmlns="urn:MinSida_HD">
<Kategori>Mjukvara</Kategori>
<Omrade>Bestallning</Omrade>
<Typ>Licens RK/UM-LAN</Typ>
<Arendemening>test</Arendemening>
<Detaljbeskrivning>test</Detaljbeskrivning>
<Login_id>FA_URT</Login_id>
</ROOT>
2008-jan-25 09:19:28 - SEVERE (com.remedy.log.WEBSERVICES) : AxisFault :
ERROR (326): Required field cannot be reset to a NULL value; InputDoc
Best Regards - Misi, RRR AB, http://www.rrr.se
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