Misi, A lot of questions in there.... let me see what I can do with some of them.
ARXMLCreateEntry() is a new API call to me. However, I do find a Java method in the JavaDriver by that name. ( I wonder if it is the same method that you are talking about?) I do not see any docs on this method in any of the published PDF from BMC. "InputDoc" is defined in the C-APIGuide-630.pdf pg 113. And.. "InputDoc" is defined in the C-API-Ref-710.pdf pg 97. ( and they look the same to me ) My guess is this is the definition of the "InputMap" part of the Web Service XML doc. (Which is why I am skeptical that the client is sending a valid "ARS Web Service XML doc" to the server. However... you said it worked with a v7.1 Mid-Tier... So maybe they changed stuff that they did not document? or maybe the .Net client is doing something different due to a different WSDL from v7.1?) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Jan 29, 2008 9:02 AM, Misi Mladoniczky <[EMAIL PROTECTED]> wrote: > Hi Carey, > > The working environment with the exact same definitions, orginiating from > the 6.3 server, was Mid-Tier 7.1.0 patch 1 and AR Server 7.1.0 patch 1. > > The .net-developer then moved his code the customer network and accessed > the 6.3.0 patch 18 server through another Mid-Tier 7.1.0 patch 1 instance. > This is where it broke. > > We have not tested this with Mid-Tier 6.3 at all, but it is a very simple > thing, so it will probably work. > > As the ARXMLCreateEntry() call returns a reference to "InputDoc" rather > than a specific Field ID, I feel that the API-call is somehow > incompatible. > > By the way, where is ARXMLCreateEntry() documented? > > What does "InputDoc" refer to? Is it the XML-code sent to the AR Server? > Why can't I see this data in my ARAPILOGGING=2 files? > > Where is the different values for ARAPILOGGING defined? > > The log file snippet was from the Mid-Tier log. I do not know why the > Authentication info etc is not there. > > For some reason we change the Element=True flag to False for 'Mottagare', > 'Telefon' and 'Tilldelad_Grupp'. I do not think that this is the reason > for the failiure, but it is probably the reason for these fields ending > upp as attributes in ther ROOT-tag. > > > Best Regards - Misi, RRR AB, http://rrr.se _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

