Misi,

A lot of questions in there.... let me see what I can do with some of them.

ARXMLCreateEntry()  is a new API call to me. However, I do find a Java
method in the JavaDriver by that name. ( I wonder if it is the same
method that you are talking about?) I do not see any docs on this
method in any of the published PDF from BMC.

"InputDoc" is defined in the C-APIGuide-630.pdf pg 113.
And..
"InputDoc" is defined in the C-API-Ref-710.pdf pg 97.

( and they look the same to me )

My guess is this is the definition of the "InputMap" part of the Web
Service XML doc. (Which is why I am skeptical that the client is
sending a valid "ARS Web Service XML doc" to the server. However...
you said it worked with a v7.1 Mid-Tier... So maybe they changed stuff
that they did not document? or maybe the .Net client is doing
something different due to a different WSDL from v7.1?)

-- 
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.

On Jan 29, 2008 9:02 AM, Misi Mladoniczky <[EMAIL PROTECTED]> wrote:
> Hi Carey,
>
> The working environment with the exact same definitions, orginiating from
> the 6.3 server, was Mid-Tier 7.1.0 patch 1 and AR Server 7.1.0 patch 1.
>
> The .net-developer then moved his code the customer network and accessed
> the 6.3.0 patch 18 server through another Mid-Tier 7.1.0 patch 1 instance.
> This is where it broke.
>
> We have not tested this with Mid-Tier 6.3 at all, but it is a very simple
> thing, so it will probably work.
>
> As the ARXMLCreateEntry() call returns a reference to "InputDoc" rather
> than a specific Field ID, I feel that the API-call is somehow
> incompatible.
>
> By the way, where is ARXMLCreateEntry() documented?
>
> What does "InputDoc" refer to? Is it the XML-code sent to the AR Server?
> Why can't I see this data in my ARAPILOGGING=2 files?
>
> Where is the different values for ARAPILOGGING defined?
>
> The log file snippet was from the Mid-Tier log. I do not know why the
> Authentication info etc is not there.
>
> For some reason we change the Element=True flag to False for 'Mottagare',
> 'Telefon' and 'Tilldelad_Grupp'. I do not think that this is the reason
> for the failiure, but it is probably the reason for these fields ending
> upp as attributes in ther ROOT-tag.
>
>
>         Best Regards - Misi, RRR AB, http://rrr.se

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