You moved the xx/tomcat/webapps/ars folder to xx/tomcat/webapps/ars63p20 ??
Tomcat tries to mount all directories under webapps. This has caused me problems since classes have the same name. What I do is create a backup folder xx/tomcat/backup-webapps and put my old mid-tier directory there. Shutdown tomcat, and move the ars63p20 out from under webapps and see if you have the same problems Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frank Caruso Sent: Tuesday, March 18, 2008 3:45 PM To: [email protected] Subject: Tomcat and MidTier 7.1 Installed MidTier 7.1 p2 on a LINUX server that was running 6.3p20. Before the install I shutdown TomCat andmoved the current install folder (called ars) to ars63p20. This way I could revert back. I installed version 7 into the ars folder. Installation work without any errors. I then started up TomCat and went to https://servername/ars/shared/config/config.jsp. I received the Config page and displayed the following: Version 7.1.00 Patch 002 200801270500. So far so good. Now, the issue is when I try and login I get the following errors from TomCat: type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception javax.servlet.ServletException: Servlet execution threw an exception root cause java.lang.UnsatisfiedLinkError: CCPUtilApp com.bmc.arsys.util.ARUtilEgcp.CCPUtilApp(Native Method) com.remedy.arsys.config.Configuration.login(Unknown Source) com.remedy.arsys.config.ConfigServlet.login(Unknown Source) com.remedy.arsys.config.ConfigServlet.doLogin(Unknown Source) com.remedy.arsys.config.ConfigServlet.performOperation(Unknown Source) com.remedy.arsys.config.ConfigServlet.doRequest(Unknown Source) com.remedy.arsys.config.ConfigServlet.postInternal(Unknown Source) com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source) javax.servlet.http.HttpServlet.service(HttpServlet.java:709) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) The only difference is the new version 7 install. Everything else has remained the same. This is pretty much the same procedure used in the past with no issues. Any thoughts? Frank _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
