Fred:

That made a difference but still no luck. Before when I ran
"catalina.sh run" I could see in the output that it was actually
referencing ars63p20 folder. Stuff like this;

CONFIG: configuration located at
file:/opt/aol/production/software/jakarta-tomcat-5.5.9/webapps/ars63p20/WEB-INF/classes/config.properties
CONFIG: Got URI
path=/opt/aol/production/software/jakarta-tomcat-5.5.9/webapps/ars63p20/WEB-INF/classes/config.properties
Midtier root = 
/opt/aol/production/software/jakarta-tomcat-5.5.9/webapps/ars63p20
Loaded properties file
/opt/aol/production/software/jakarta-tomcat-5.5.9/webapps/ars63p20/WEB-INF/classes/config.properties

After moving the old versions out of webapps and leaving just the
current one (ars7.1p2) I do not see the above in the output anymore.
However, I would've thought I would still see those lines but with
them referencing just the one ars folder.

Rick:
Java version is 1.4.2

On Tue, Mar 18, 2008 at 4:54 PM, Rick Cook <[EMAIL PROTECTED]> wrote:
> ** Yeah, it didn't seem as though it installed Tomcat in the place that
> Apache/Mid-tier was expecting to find it.  I tried installing Apache and
> Tomcat afresh, and there were some mismatches.  I was able to get both of
> them to start, but could not get mid-tier to connect to it.  Thankfully, it
> was just a sandbox.
>
> What version of Java are you using?
>
> Rick
>
>
>
> On Tue, Mar 18, 2008 at 1:44 PM, Frank Caruso <[EMAIL PROTECTED]>
> wrote:
> >
> >
> >
> > Installed MidTier 7.1 p2 on a LINUX server that was running 6.3p20.
> > Before the install I shutdown TomCat andmoved the current install
> > folder (called ars) to ars63p20. This way I could revert back. I
> > installed version 7 into the ars folder. Installation work without any
> > errors. I then started up TomCat and went to
> > https://servername/ars/shared/config/config.jsp. I received the Config
> > page and displayed the following: Version 7.1.00 Patch 002
> > 200801270500. So far so good.
> >
> > Now, the issue is when I try and login I get the following errors from
> TomCat:
> >
> > type Exception report
> >
> > message
> >
> > description The server encountered an internal error () that prevented
> > it from fulfilling this request.
> >
> > exception
> >
> > javax.servlet.ServletException: Servlet execution threw an exception
> >
> > root cause
> >
> > java.lang.UnsatisfiedLinkError: CCPUtilApp
> >        com.bmc.arsys.util.ARUtilEgcp.CCPUtilApp(Native Method)
> >        com.remedy.arsys.config.Configuration.login(Unknown Source)
> >        com.remedy.arsys.config.ConfigServlet.login(Unknown Source)
> >        com.remedy.arsys.config.ConfigServlet.doLogin(Unknown Source)
> >        com.remedy.arsys.config.ConfigServlet.performOperation(Unknown
> Source)
> >        com.remedy.arsys.config.ConfigServlet.doRequest(Unknown Source)
> >        com.remedy.arsys.config.ConfigServlet.postInternal(Unknown Source)
> >        com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source)
> >        javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
> >        javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
> >
> > The only difference is the new version 7 install. Everything else has
> > remained the same. This is pretty much the same procedure used in the
> > past with no issues.
> >
> > Any thoughts?
> >
> > Frank
> >
> >
> >
> _______________________________________________________________________________
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> >
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