Yeah, it didn't seem as though it installed Tomcat in the place that Apache/Mid-tier was expecting to find it. I tried installing Apache and Tomcat afresh, and there were some mismatches. I was able to get both of them to start, but could not get mid-tier to connect to it. Thankfully, it was just a sandbox.
What version of Java are you using? Rick On Tue, Mar 18, 2008 at 1:44 PM, Frank Caruso <[EMAIL PROTECTED]> wrote: > Installed MidTier 7.1 p2 on a LINUX server that was running 6.3p20. > Before the install I shutdown TomCat andmoved the current install > folder (called ars) to ars63p20. This way I could revert back. I > installed version 7 into the ars folder. Installation work without any > errors. I then started up TomCat and went to > https://servername/ars/shared/config/config.jsp. I received the Config > page and displayed the following: Version 7.1.00 Patch 002 > 200801270500. So far so good. > > Now, the issue is when I try and login I get the following errors from > TomCat: > > type Exception report > > message > > description The server encountered an internal error () that prevented > it from fulfilling this request. > > exception > > javax.servlet.ServletException: Servlet execution threw an exception > > root cause > > java.lang.UnsatisfiedLinkError: CCPUtilApp > com.bmc.arsys.util.ARUtilEgcp.CCPUtilApp(Native Method) > com.remedy.arsys.config.Configuration.login(Unknown Source) > com.remedy.arsys.config.ConfigServlet.login(Unknown Source) > com.remedy.arsys.config.ConfigServlet.doLogin(Unknown Source) > com.remedy.arsys.config.ConfigServlet.performOperation(Unknown > Source) > com.remedy.arsys.config.ConfigServlet.doRequest(Unknown Source) > com.remedy.arsys.config.ConfigServlet.postInternal(Unknown Source) > com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source) > javax.servlet.http.HttpServlet.service(HttpServlet.java:709) > javax.servlet.http.HttpServlet.service(HttpServlet.java:802) > > The only difference is the new version 7 install. Everything else has > remained the same. This is pretty much the same procedure used in the > past with no issues. > > Any thoughts? > > Frank > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
