Hi Rick
i maybe barking up the wrong tree altogether, but I have got a suspicion that
your arimportcmd and the version of ARS are not the same.
have you tried being in the directory that arimport.exe resides in and
running the command? so go to the c:program files\arsystem\admin directory
and try running the command from a DOS box, does that work properly? is so
then there is a problem with your mapping file, try the command without a
mapping file, you will need an arx or xml file for that, but it will at least
tell you if there is a problem with the command itself or the format.
let me know if you can
generally if you have the command and associated files and the mapping file
with the import file in the same directory and you run the import command
from there, it should work
thanks
shafqat
Rick Cook <[EMAIL PROTECTED]> wrote:
** Also tried this:
"C:\Program Files\AR System\Admin\arimportcmd" -u user -p password -M
C:\Mappings\Findings.arm -l C:\Mappings\logfile.log
Same error.
Rick
On Thu, Mar 27, 2008 at 3:45 PM, Rick Cook <[EMAIL PROTECTED]> wrote:
"C:\Program Files\AR System\Admin\arimportcmd.exe" -u user -p password -M
"C:\Mappings\Findings.arm" -l C:\Mappings\logfile.log
Rick
On Thu, Mar 27, 2008 at 3:40 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote:
** Could you let us know what the import command that you typed looks
like? If its complaining about the command, maybe there must be something in
there that is offending its syntax?
I've got feed like that from support ranging from have you read the manual to
you should go for training when I was working on the RKM product.. Almost every
other ticket I raised on RKM ended up being a software bug. So I'm hardly
likely to consider spending $$$'s for training myself on something that is
flaky in the first place! To add to that the documentation on that product is
far from 100% accurate.. Even the screen shots on some places are inconsistent
to what you actually see when you install the product (Version 7.1 patch 1 of
RKM)..
Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Rick Cook
Sent: Thursday, March 27, 2008 5:34 PM
To: [email protected]
Subject: Re: arimportcmd error
** Thanks, Joe. It will take the long format as long as the string is in
quotes - it worked for me yesterday. I'll keep that suggestion in my back
pocket, though, in case nothing else works.
Your response was much more helpful than the initial one from Support, which
was basically some script monkey in India saying RTFM. Gee, I hadn't thought
of that. If there was any troubleshooting data in the docs or the KB, I
wouldn't have needed to make a ticket. sigh...
Rick
On Thu, Mar 27, 2008 at 2:12 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote:
** Try putting a 8.3 format DOS path in the path instead of the regular
windows path.. If all else as you say is correct, it may be not liking the long
path format if you have it set like that..
Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
Behalf Of Rick Cook
Sent: Thursday, March 27, 2008 4:51 PM
To: [email protected]
Subject: arimportcmd error
** First, I can't believe that there are no Remedy KB entries for arimportcmd.
None. Wow.
We are attempting to use arimportcmd in an Active Link to import a small number
of records into a form. We have a mapping file that works just fine in the
Import Tool. When we attempt to run it from the Active Link or the command
line, using the same user/pw and mapping file, we get an error that says that
the Import command line is missing the schema option or has a wrong format.
There isn't even an arimportcmd parameter for the schema, so I don't know what
it's complaining about.
Any ideas to help us out? We verified the paths, file names, etc., and all
names match exactly, including case.
Rick
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Shafqat Ayaz
"Break the Rules, Forgive Quickly, Kiss Slowly, Love Truly, Laugh
Uncontrollably, And Never Regret anything that made you Smile.."
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