I ran into this problem about a month ago. I agree, fixing it with a restart did not leave me with a good feeling either. However, it did fix the problem and escalations have been running fine since.
Mark -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Wednesday, April 09, 2008 12:14 PM To: [email protected] Subject: Re: Escalation will not run? That (a restart) fixed it. Does not leave me with a warm and fuzzy feeling. No errors. Just would not run. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Wednesday, April 09, 2008 12:07 PM To: [email protected] Subject: Re: Escalation will not run? I have seen this before - we had this happen that escalations would just stop running - I had to restart the server and it fixed the issue. On 4/9/08, Sokol, Brian <[EMAIL PROTECTED]> wrote: > ** > > > I have an escalation that is normally disabled. I enable it whenever I > need it to run. It is very simple and updates two fields in a table. I > had nothing in the Run If field and it always worked. Now today it will not run. > The escalation log shows Failed Qualification? I tried changing the > run if line to things that I know will work (1=1 or $STATUS$ != > $NULL$) and same error message. Anyone have an idea why this is failing it's qualification? > > Brian Sokol > Manager, Desktop Services > Scholastic Inc. > 557 Broadway > NY, NY 10012 > (212) 343-6494 > http://www.Scholastic.com __Platinum Sponsor: www.rmsportal.com ARSlist: > "Where the Answers Are" html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
