Sorry - Version 7 of ITSM - I didn't specify since the operational catalog is only present in ITSM 7.
And my lack of a name is because I use this e-mail address as an arslist archive that is shared with a few people for a few different lists. But my name is Steve, and I'm a Reme-holic :) On 6/4/08, Rick Cook <[EMAIL PROTECTED]> wrote: > > ** What version of ITSM are you looking at using? I may be able to help > you. > > Rick > > P.S. We appreciate it here if you tell us at least your name, so we know > to call you something other than lister345. > > On Wed, Jun 4, 2008 at 8:48 AM, Lister Account <[EMAIL PROTECTED]> > wrote: > >> ** I was wondering if anybody out there is willing to share a spreadsheet >> of their operational catalog. We're putting ours together, but it would be >> nice to have an existing example from another remedy customer to use as a >> starting point. I've started to put some values together based on what I >> can glean from our existing CTI list and what I know about our business, >> but... I'd really like to take a peek over someone else's shoulder :) >> >> I'd appreciate anybody's help. You can send me info off list if you want. >> >> Thanks in advance! >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"