Iamstuck with a problem
The assignee and manager of a Change Request are unable to move the Change
ticket's Status beyond Request For Authorization.
I ensure the following:
Assigne ehas Infrastructure Change Assignee role-Fixed Permission.
Availability is "Yes"
No approvers in Review Phase.
Added the assignee as Adhoc approver and tried ,but in vain
Any other configuration I missed out?
Any ideas will be greatly appreciated.
Thx
Lann
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