Kevin, Using the SYS:Application Clean form might not be such a bad idea.
Howard On 6/11/08, Kevin Shaffer <[EMAIL PROTECTED]> wrote: > > ** Another option might be to add a record to the SYS:Application Clean Up > form and a couple of filters. > > ------------------------------ > Date: Wed, 11 Jun 2008 13:35:22 -0600 > From: [EMAIL PROTECTED] > Subject: Re: Workflow to delete records from AR System Email Messages > To: arslist@ARSLIST.ORG > > ** Ravi, > > And BMC support told me to do that for the mail messages form when I did my > go-live (with ITSM 7, patch 2) last year, since the number of messages this > system sends out is quite large. > > Maybe BMC needs to create a clean up program, if the OOB method (the > archiving funtion) is not to be used on that form. > > Howard > > > On 6/11/08, *Ravi* <[EMAIL PROTECTED]> wrote: > > I am being told by BMC support to not turn on archiving for system forms. > This form is one of them. > Sokol, Brian wrote: > > Can't you just turn on the archive for that form and set it to delete > all records older then 90 days? > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Ravi > Sent: Wednesday, June 11, 2008 7:20 AM > To: arslist@ARSLIST.ORG > Subject: Workflow to delete records from AR System Email Messages > > Hi: I am trying to build a escalation to delete records from AR System > Email Messages form that have a create date older than 90 days. What do > I include in Command Line field within the Run Process Action? The > following doesn't seem to be working. > > Application-Delete-Entry "BMC:SSP:Issue" $Request ID$ > > Also is there a recommended way to delete data from this form rather > than using escalation? > > Thanks > Ravi > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > > -- > Howard Richter > Red Hat Certified Technician > CompTIA Linux+ Certified > ITIL Foundation Certified > E-Mail = [EMAIL PROTECTED] > Resume = http://www.richter-home.net/resume/ > LinkedIn Profile = http://www.linkedin.com/in/hbr4270 > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = [EMAIL PROTECTED] Resume = http://www.richter-home.net/resume/ LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
