Another option might be to add a record to the SYS:Application Clean Up form and a couple of filters.
Date: Wed, 11 Jun 2008 13:35:22 -0600From: [EMAIL PROTECTED]: Re: Workflow to delete records from AR System Email MessagesTo: [EMAIL PROTECTED] Ravi, And BMC support told me to do that for the mail messages form when I did my go-live (with ITSM 7, patch 2) last year, since the number of messages this system sends out is quite large. Maybe BMC needs to create a clean up program, if the OOB method (the archiving funtion) is not to be used on that form. Howard On 6/11/08, Ravi <[EMAIL PROTECTED]> wrote: I am being told by BMC support to not turn on archiving for system forms. This form is one of them. Sokol, Brian wrote: Can't you just turn on the archive for that form and set it to deleteall records older then 90 days? -----Original Message-----From: Action Request System discussion list(ARSList)[mailto:[EMAIL PROTECTED] On Behalf Of RaviSent: Wednesday, June 11, 2008 7:20 AMTo: [EMAIL PROTECTED]: Workflow to delete records from AR System Email MessagesHi: I am trying to build a escalation to delete records from AR SystemEmail Messages form that have a create date older than 90 days. What doI include in Command Line field within the Run Process Action? Thefollowing doesn't seem to be working.Application-Delete-Entry "BMC:SSP:Issue" $Request ID$Also is there a recommended way to delete data from this form ratherthan using escalation?ThanksRavi_______________________________________________________________________________UNSUBSCRIBE or access ARSlist Archives at www.arslist.org PlatinumSponsor: www.rmsportal.com ARSlist: "Where the Answers Are"_______________________________________________________________________________UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgPlatinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.orgPlatinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"-- Howard RichterRed Hat Certified TechnicianCompTIA Linux+ CertifiedITIL Foundation Certified E-Mail = [EMAIL PROTECTED] Resume = http://www.richter-home.net/resume/LinkedIn Profile = http://www.linkedin.com/in/hbr4270__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
